Privacy Policy

1) Introduction

We respect your privacy and treat all uploaded footage and project information as confidential. This Privacy Policy explains what we collect, how we use it, and how we protect it when you use our website and services.

2) Information We Collect

We may collect the following information when you contact us or upload a project:

  • Contact details: name, email address, and any information you include in messages.

  • Project files: video footage, image sequences, reference frames, lens/camera details, notes, and requested deliverables.

  • Technical data: basic analytics such as IP address, device/browser type, and pages visited (for performance and security).

  • Payment information: payments are processed by third-party providers. We do not store your full card details.

3) How We Use Your Information

We use your information to:

  • Review your footage and requirements and provide a quote.

  • Deliver 3D camera tracking and related services (exports, scene setup, lens workflow if required).

  • Communicate with you about revisions, delivery, and support.

  • Improve website performance and prevent abuse or fraud.

4) File Storage & Retention

  • Your uploaded files are stored only for the purpose of completing your project.

  • By default, we keep project files for [X days] after delivery to support revisions.

  • You can request early deletion at any time. After deletion, files cannot be recovered.

5) Sharing Your Information

We do not sell your data. We may share limited information only when necessary:

  • Service providers: hosting/storage, email, analytics, and payment processors (only what’s required).

  • Legal requirements: if required by law or valid legal requests.

6) Data Security

We use reasonable technical and organizational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute security.

7) Your Rights

Depending on your location, you may have the right to:

  • Request access to your data.

  • Request correction or deletion of your data.

  • Withdraw consent for processing where applicable.

To make a request, contact us at: [support@zeye.studio]

8) Cookies

We may use cookies or similar technologies for website functionality, analytics, and security. You can control cookies through your browser settings.

9) Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

10) Contact

For privacy questions or deletion requests, contact: [support@zeye.studio]